VMN Storage

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VMN Storage - FAQ

FAQ

System Requirements
1.	What are the system requirements to run VMN Storage ?
Download, Installation and Update
1.	Where can I download VMN Storage ?
2.	I am using Linux and cannot use your software to transfer my file. What can I do?
3.	I am using MacIntosh and cannot use your software to transfer my file. What can I do?
Licenses, registration
1.	I purchase VMN Storage service but did not receive my code.
2.	Can I change the password that I was given by VMN Storage?
Using the software - Connection
1.	Can I use AceFTP Pro or another FTP client to connect to VMN Storage ?
2.	How can I have access to my files from the browser?
3.	Can I share the files I store?
4.	How much traffic is allowed monthly ?
5.	Can I use my VMN storage account to host my Web site?
6.	Can I schedule automatic backups?
7.	If my computer is out of service, can I retrieve my data form another computer?
8.	How many connections can be established at the same time? And does it also support multiple connections from different IP's ?
9.	How can I transfer my files to the backup drive?
10.	How do I create the VMN Storage connection?
11.	Is it secure for the confidentiality of my files?
12.	How do I view the storage size used and available on my storage site?
13.	Can I connect without using SSL ?
14.	Is it possible to create connections other than VMN Storage?
15.	Is there a limit on the size of the file to upload?
16.	How secure is my data ?
17.	I entered a false password when activating VMN Storage. How can I correct this?
18.	Can I run a script on your site to poll the backup files from my website based on a schedule?
19.	What kind of password do you supply? Administrator or simple user?
20.	Is it possible to do incremental backup with the VMN Storage software?
21.	Can I backup my website on it without runing your client on it?
22.	Are the files encrypted on the VMN Storage?
23.	Can I use your client as a driver to directly transfer the files from my web server to your storage?
24.	Do you have an API to your client so that I can embed it in my Updater program (which get its control from my database)?
25.	I am not able to open a folder or a file I created / renamed.
Using the software - subscription
1.	When and how can I cancel my subscription and stop the monthly payment?
2.	When my subscription will expire?
Error messages
1.	Error message: 227:Entering Passive Mode. No connection.
2.	List of error messages.
3.	Error message :"Unable to establish a secure connection"
4.	Error message: A Free VMN Storage account is already in use with this e-mail.
5.	Error message: 530 Sorry, you may not connect more than one time from the same ip adress.
Price, Purchase
1.	For how long will I benefit from the promotional price ?
2.	Can I subscribe to more than 15 GB storage plan?
3.	What happen if I buy 2 or more VMN Storage services?
Other resources
1.	I followed instructions in this FAQ but my installation still fails. What can I do?


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